I've emailed DLD, now what?
We have recieved your email! Our Learning Technologists are busy behind the scenes researching questions, testing solutions, and creating resources so we can provide you with the most accurate and relevant support possible.
We aim to respond within one business day. If it takes us a little longer, please know that we've received your message and haven't forgotten about you—we're excited to help and appreciate your patience.
Great question! As of May 11, 2027, active Canvas course sites and materials must meet the Accessibility requirements as outlined in the draft policy. In preparation for the Summer term and beyond we are directing instructors to this course accessibility landing page to access resources.
The three key actions for instructors to do to make their courses accessible are:
- Run Pope Tech
- Pope Tech is an accessibility checker in Canvas, scans courses for accessibility issues and guides one through the remediation process
- Leverage the Course Accessibility Checklist
- This checklist provides detailed information about how to make course materials and media accessible
- Update course syllabi
- Include the revised accessibility and accommodations statement and repost syllabi to CAB using Coursetools.
We need instructors to take individual responsibility for making their courses accessible, but they are encouraged to request help by emailing DLD or scheduling a Digital Accessibility Consultation.
A good place to start would be to check out our Canvas Help guides while you are waiting to hear back from a member of our team. There, you can find information ranging from how to request a Canvas site all the way to demonstrating how and when to you supported tool integrations in Canvas.
Below are a few articles we frequently use during our Learning Technologisies consultations:
No problem! If you have an urgent Canvas issue, Canvas provides Brown with 24/7 support via chat (choose from the Help menu in Canvas) or phone (833-761-6970). You can find additional information in the Brown Canvas Help Guides.
Email the Brown IT Service Center at [email protected] or submit an IT Service Center support request.
Text (401) 863-3600 for Brown Media Services.
Check out the Brown Canvas Community website or join the Brown Canvas Community Listserv to stay up to date on Learning Technology and Canvas community news!