Course reports in Pope Tech can sometimes be overwhelming. This page provides guidance on how to prioritize and interpret Pope Tech errors and alerts.
Which Pope Tech Results Should I Prioritize?
As you review your Pope Tech dashboard, pay special attention to the following results, organized here into themes that we're calling the seven pillars of accessibilty. Some of them, like heading structure and audio/video, will require your own judgement to determine how they need to be addressed.
| Seven Pillars of Accessibility | Related Pope Tech Results |
|---|---|
| Alternative text |
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| Color contrast |
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| Headings |
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| Links |
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| Lists |
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| Tables |
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| Video & Audio |
|
There are other important results to watch for, but these are the most common ones to start with.
Do I Need To Fix Every Single Error and Alert?
Not necessarily. Automated accessibility checkers are not perfect and their results require human review. Certain results will not even be possible to clear (e.g. the presence of documents and videos), so it is normal for there to be unresolved alerts. Start by fixing as many errors as possible, then move on to the alerts. When in doubt, you can always reach out to [email protected] or schedule a consultation for help interpreting your Pope Tech results.
How Do I Interpret Documents and Videos Results in Pope Tech?
Pope Tech does not have the ability check the accessibility of your documents and videos. Those results are only there to surface where these items exist in your course. Once you find where they are located, you'll want to check that they follow accessibility best practices independently. It's normal for these alerts to remain, even after replacing items with more accessible versions.
Which Pope Tech Results Are Commonly Confused?
Empty headings can appear by accident when you edit content or add spacing to a page in Canvas. These need to be removed since they would otherwise be read by assistive technology. Pope Tech can help you find and easily remove these empty headings. For more details, visit: Fix an empty heading using the Accessibility Guide - Pope Tech
Empty links can appear by accident when you edit or delete content on a page in Canvas. Even if an empty link doesn't appear to be visible, it will be picked up by assistive technology and needs to be fixed. Pope Tech makes it easy to either remove the empty link or add descriptive link text. For more details, visit: Fix an empty link using the Accessibility Guide - Pope Tech.
When a page has a lot of text but no formatted headings, it can become a wall-of-text that's difficult to navigate. While sighted users might be benefit from bold text or spacing, screen reader users rely on true heading styles (like Heading 2 or Heading 3) to understand how the page is organized and to skim sections.
This alert is discretionary, since not all pages flagged by Pope Tech will need a formal heading structure. For shorter pages, like a one-paragraph announcement, it can be okay to let the page title serve as the only heading. For more details, visit: 5 heading accessibility issues and how to fix them - Pope Tech
Links to files like PDFs, Word documents, or slides will trigger a Pope Tech alert that simply flags where these file links are located. Pope Tech does not scan the actual documents for accessibility. It only checks the link itself, meaning you will need to manually open and inspect the linked file to ensure its content is accessible. When sharing files, it's best to indicate the file format near the file name as well (e.g., "Course Syllabus (PDF)," "Lecture Slides (PPTX)").
Sometimes lists are added manually using dashes, asterisks, or typed numbers instead of using the built-in Canvas list formatting tools. Assistive technology won't recognize these as lists, making them harder for screen reader users to navigate. Pope Tech identifies these "possible lists" so you can convert them into properly formatted lists. For more details, visit: Beginner’s guide to lists and how to make them accessible
This happens when adjacent links go to the exact same web address (for example, a linked image next to a linked text caption). This creates annoying repetition for screen reader users who have to tab through and listen to the same destination twice. You will want to combine them into one link or remove the extra link to streamline page navigation. For more details, visit: A beginner’s guide to link accessibility - Pope Tech
Images need alternative text (alt text) to describe their visual content to screen reader users, but sometimes the text provided isn't actually helpful. Pope Tech flags "suspicious" alt text, such as raw file names ("image01.jpg") or redundant phrases ("image of..."). Pope Tech help you review and rewrite these into clear, concise descriptions. For more details, visit: What alternative text is, when to use it, and how to write great alt text - Pope Tech
Screen reader users often pull up a list of all the links on a page to navigate quickly, so link text needs to make sense out of context. Pope Tech flags generic phrases like "click here" or "learn more". Replace ambiguous links with descriptive links to tell users exactly where they are going. For more details, visit: A beginner’s guide to link accessibility - Pope Tech
On the web, underlined text is generally understood to be a clickable link. When regular text is underlined just for emphasis, it can confuse users who try to click it. Pope Tech finds non-link underlined text so you can quickly change the formatting to bold or italics instead. For more details, visit: A beginner’s guide to link accessibility - Pope Tech
Need Additional Help?
To discuss Canvas course accessibility with a member of DLD, please schedule a consultation.
For help with Canvas, please contact [email protected].